Product Town Hall for Communities, Courses, Certificates, Client Portal, and Snapshots (03/06/25)

Ryan Howell · 2025-03-06T17:39:21.498Z

AI Companion Summary Quick recap The meeting focused on upcoming features and improvements for communities courses, including enhancements to the Google App Marketplace, new functionalities for course management, and updates to the client portal. The team discussed various technical aspects such as read-only announcement channels, certificate management, snapshot features, and UI improvements. Additionally, they addressed user feedback and queries regarding platform performance, course creation tools, and potential new features for improved user experience and engagement. Next steps Nilasish to follow up with Kathy regarding certificate frame removal issue Nilasish to schedule a call with Shivani to discuss upcoming features for rewards in communities Harsh to implement the ability to duplicate lessons within courses and across locations in Q2 Product team to implement channel-based and member-based course unlock features in Q1 Nilasish to schedule a call with Marla to discuss curriculum planning features JJ to email Nilasish and the engineering team about API functionality for uploading videos to course lessons Success team to assist Chris with configuring his agency CRM affiliate link Product team to implement weekly digest emails for communities starting in April Product team to implement the ability for users to leave community groups Product team to enhance UI and improve performance across the platform in Q2 Summary Upcoming Communities Courses and Marketplace Harsh, Shivani, Naftez, and Nilasish participated, with Shivani and Naftez joining for the presentation. Nilasish covered for Shivani due to her unwellness. The team discussed the Google App Marketplace, highlighting its growing popularity and interest across the communities. A significant update, set for the next quarter, includes enhancing the UI, branding, SEO, and courses availability on the marketplace. Nilasish invited team members to explore the marketplace by scanning a QR code. Community Features and Course Visibility Nilasish discussed the implementation of read-only announcement channels in communities, which allow admins to create channels accessible only to admins and owners, limiting member engagement. He also mentioned the introduction of a feature allowing community admins to unlock courses based on certain actions, providing flexibility in course management. A security issue related to magic links was addressed, with the introduction of temporary magic links with expiry dates. Nilasish also highlighted a new feature, smart push notifications for client portals, which sends notifications based on triggers such as course completion or community post comments. He also mentioned the addition of a feature to view and delete saved cards in the client portal. Navtej discussed the enhancement of course visibility on Google apps, allowing more learners to discover and explore available courses, increasing reach and engagement. Certificate Duplication and Course Updates In the meeting, Navtej discussed the introduction of certificate duplication and cloning across locations for improved efficiency and user satisfaction. He also mentioned the ability to export records of issued certificates for better tracking and auditing. Harsh discussed updates to courses, including email notification preferences, global magic links, and image and GIF support in the comment section. He also highlighted upcoming features like drip functionality based on specific dates, captions upload for videos, and membership pages within courses. The team is also working on a theme customizer to enhance the course structure and content. Snapshot Feature Updates and Improvements Harsh provides updates on recent and upcoming features for snapshots. Recent releases include snapshot history for improved visibility, granular permissions for team management, and the ability to edit locations for snapshot pushes. Upcoming features include editing assets for pushes, creating snapshots with selective assets, folder organization for snapshots, push retry functionality, and snapshot push revert. Nilasish notes that these features, particularly the revert function, should address common issues users face with accidental pushes and overrides. Client Portal Future Features Discussed Nilasish confirmed that a two-way file upload feature for the client portal will be implemented by the end of March. Sean inquired about the client portal roadmap, which Nilasish agreed to find and share. Adam asked about the possibility of offering a six-month free trial for a community membership, which Nilasish confirmed is on the roadmap as a limited time offer. Platform Improvements and Feature Queries The meeting revolved around addressing multiple queries and feedback about the platform's features and performance. Nilasish outlined the upcoming focus on UI improvements and performance issues, especially in assessment loading times and API latencies. Sundey expressed his desire to use triggers for

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